Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy explains how Uni-Ram Corporation ("we", "us", or "our") collects, uses, protects, and shares information about you when you use our Internet of Things (IoT) mobile application and web-based platform (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes acceptance of the new Privacy Policy.

2. Information We Collect

Personal Information:

• Account Information: Name, email address, phone number, company name, and login credentials when you register for an account
• Contact Data: Information you provide when contacting us for support or inquiries
• Profile Information: Any additional information you choose to add to your user profile

Device and Technical Information:

• IoT Device Data: Device identifiers, serial numbers, firmware versions, operational status, sensor readings, usage logs, and alert data
• Mobile Device Information: Device type, operating system version, mobile device identifiers, push notification tokens
• Technical Data: IP addresses, browser type, app version, usage statistics, crash reports, and performance data
• Location Data: Approximate location based on IP address (we do not collect precise GPS location unless explicitly authorized)

Usage Information:

• How you interact with our Services, including features used, time spent, and navigation patterns
• Device binding activities and control commands
• Communication preferences and notification settings

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Provision:

• Create and manage your user account
• Enable device binding, monitoring, and control functionality
• Display real-time device data, analytics, and reports
• Send alerts and notifications about your IoT devices
• Provide customer support and respond to your inquiries

Service Improvement:

• Analyze usage patterns to improve our Services
• Develop new features and functionality
• Troubleshoot technical issues and optimize performance
• Conduct research and analytics to enhance user experience

Communication:

• Send you important service updates and security notices
• Provide information about new features or services
• Respond to your requests and communications

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers:

We may share information with trusted third-party service providers who help us operate our Services, such as cloud hosting providers, analytics services, and customer support platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements:

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of our users or others.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

• Encryption: We use encryption for data transmission and storage
• Access Controls: We limit access to your information to authorized personnel who need it to perform their job functions
• Regular Security Reviews: We conduct regular security assessments and updates to our systems
• Secure Infrastructure: We use industry-standard security practices and trusted cloud service providers

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Information: Retained while your account is active and for a reasonable period afterward to comply with legal obligations
• Device Data: Retained to provide ongoing service functionality and historical analytics
• Usage Data: Typically retained for up to 2 years for analytics and service improvement purposes

You may request deletion of your account and associated data by contacting us. Note that some information may need to be retained for legal or security purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information (subject to legal limitations)
• Portability: You can request a copy of your data in a structured, machine-readable format
• Opt-out: You can opt out of certain communications and data processing activities

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Our Services may be used globally, and your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

9. Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Third-Party Links and Services

Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you use.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: